Effective Date: September 30, 2026

Last Updated: September 30, 2026

J1 Heating & Air (“J1 Heating & Air,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website or contact us about our heating, cooling, HVAC, indoor air quality, and related services.

This Privacy Policy explains what information we collect through our website, how we use it, when it may be shared, and the choices available to you.

Our website is j1-heating.com and serves customers primarily throughout the Bitterroot Valley and surrounding areas of Western Montana.

1. Information We Collect

We may collect information that you voluntarily provide when you contact J1 Heating & Air through our website.

Depending on how you contact us, this may include:

• First and last name
• Phone number
• Email address
• Information included in your message or service request
• Other information you choose to provide when contacting us

Our website contact form currently requests your first and last name, phone number, email address, and information about your service needs. First and last name, phone number, and information about your service needs are required fields. Email address is optional.

Information submitted through our website contact form is stored in our website’s WordPress database through our form-management system, Forminator. We may access this information to respond to inquiries, schedule services, prepare estimates, and otherwise provide requested services.

We do not intentionally request sensitive personal information through our website. Please do not submit sensitive information that is not necessary for your service inquiry.

Information Collected During Service

If you become a J1 Heating & Air customer, additional information may be collected or maintained as necessary to provide services, prepare estimates, schedule work, maintain service records, invoice customers, and operate the business.

This may include:

• Customer contact information
• Service or property address
• Information about HVAC equipment or systems
• Service history
• Estimates, invoices, or other business records

Information collected during the customer relationship may be maintained in J1 Heating & Air’s accounting, invoicing, scheduling, or other business systems rather than on this website.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, pixels, and similar technologies.

This information may include:

• IP address or approximate location
• Browser and device information
• Pages visited
• Referring website or source
• Date and time of visits
• General information about how visitors interact with the website
• Website performance and diagnostic information

We use these technologies to understand website usage, measure performance, improve the website, and, where applicable, measure the effectiveness of our marketing.

3. Analytics and Website Measurement

We use Google Analytics to understand how visitors use our website and to measure website traffic and performance.

We also use Microsoft Clarity to help us understand how visitors interact with the website, including information about page interaction, navigation, and website usability.

We use Google Tag Manager to manage certain website tags and tracking technologies.

Where required, non-essential analytics technologies are controlled through our cookie-consent mechanism.

4. Advertising and Marketing Technologies

Our website may use the Meta Pixel or other advertising and marketing technologies to measure website activity and the effectiveness of advertising.

These technologies may collect information about your visit to our website, including information about pages viewed, interactions, and technical information about your browser or device.

Where required, advertising and marketing technologies are subject to your cookie or privacy preferences.

We do not use information submitted through our contact form to create promotional email or text-message marketing lists unless you separately provide permission or otherwise request such communications.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function properly, maintain security, or remember privacy preferences. Other cookies may be used for analytics, website measurement, advertising, or other non-essential purposes.

Where required by applicable law, non-essential cookies and tracking technologies will only be used after the applicable consent or preference has been provided.

For more information about the cookies and similar technologies used on our website and how to manage your preferences, please see our Cookie Policy.

6. How We Use Information

We may use information collected through our website to:

• Respond to inquiries and service requests
• Contact you regarding a request you submitted
• Schedule service or consultations
• Prepare or provide estimates
• Provide and manage HVAC services
• Maintain customer and service records
• Communicate with customers regarding existing services or inquiries
• Understand how visitors use our website
• Improve website content, functionality, and performance
• Measure the effectiveness of advertising and marketing
• Protect the website and prevent spam, fraud, or abuse
• Comply with legal obligations
• Operate and manage our business

We do not use information collected through our website to send unsolicited promotional email or text messages.

7. How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

For example, information may be shared with:

• Service providers that help us operate our website
• Website hosting and technology providers
• Analytics and measurement providers
• Advertising and marketing technology providers
• Accounting, invoicing, or business-management providers
• Professional advisors
• Government authorities or other parties when required by law

We may also disclose information when reasonably necessary to protect our rights, property, customers, website, or business, or to investigate suspected fraud, abuse, or security issues.

8. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services, including social media platforms, Google services, and other third-party tools.

Our website may also display Google Maps, Google Reviews, or similar third-party content.

Third-party services may collect information independently from J1 Heating & Air and are governed by their own privacy policies and terms.

We encourage you to review the privacy practices of third-party services before providing them with personal information.

9. Google Maps and Google Reviews

Our website may use Google Maps and display or link to Google Reviews.

These services are provided by Google and may involve the collection or processing of technical information by Google when content or links are accessed.

Your use of Google’s services is subject to Google’s applicable privacy practices and policies.

10. Data Retention

We retain information for as long as reasonably necessary to:

• Respond to inquiries
• Provide requested services
• Maintain customer and business records
• Meet accounting, legal, tax, or other applicable obligations
• Resolve disputes
• Protect our legitimate business interests

Information submitted through the website may remain in the website’s administrative systems for as long as reasonably necessary for these purposes.

11. Data Security

We take reasonable measures to protect information submitted through our website and to reduce the risk of unauthorized access, disclosure, alteration, or destruction.

Our website is hosted using third-party website and technology providers that maintain their own security measures.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.

12. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request information about personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain cookies or tracking technologies
• Exercise other privacy rights provided by applicable law

You may manage available cookie preferences through the cookie-consent controls provided on our website.

To submit a privacy-related request, contact us using the information below.

13. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate steps to address the information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices.

When we make changes, we will update the Last Updated date at the beginning of this policy.

We encourage you to review this Privacy Policy periodically for the most current information about our privacy practices.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

J1 Heating & Air
Corvallis, Montana
Phone: (406) 360-5380
Email: j1heating@msn.com